Rajasthan Queens aims to provide clear and transparent terms for registrations, events, programs,
merchandise and other paid activities offered through its official channels.
This policy applies only where Rajasthan Queens actually receives a payment for a product,
registration, service, event or program.
Cancellation and refund eligibility for a paid event, tournament, training program, camp or
registration will depend on the specific terms communicated at the time of registration.
Where a particular event has separate cancellation terms, those terms will apply.
If Rajasthan Queens cancels a paid event or program and announces that refunds are applicable,
eligible participants will be informed about the applicable refund process.
Depending on the circumstances, Rajasthan Queens may also offer an alternative date, transfer or
other appropriate resolution where feasible.
Where participant cancellation is permitted, the applicable cancellation deadline and refund
conditions will be communicated during registration.
Requests received after the applicable deadline may not qualify for a refund, except where required
by applicable law or expressly approved by Rajasthan Queens.
If an event is postponed or rescheduled, the registration may, where applicable:
• Remain valid for the revised date; or
• Be handled according to the specific refund terms announced for that event.
If Rajasthan Queens offers merchandise or physical products through its official website, applicable
return, replacement and refund terms will be displayed at the time of purchase.
Customized, personalized or specially produced items may be subject to specific return restrictions,
where permitted by applicable law.
Payments may be processed through authorized third-party payment gateways.
Rajasthan Queens does not directly control the internal processing systems of such payment
providers.
In case of a failed payment where money has been deducted, the transaction will be handled
according to the payment gateway's applicable settlement and refund process, subject to the
transaction status.
Where a refund is approved, Rajasthan Queens will initiate the refund through the applicable
payment method or payment provider, subject to the provider's processing timelines.
Actual crediting time may depend on the relevant bank, card issuer or payment service provider.
Certain registrations, bookings, services or products may be specifically identified as non-refundable
before payment.
Where such terms apply, they will be communicated to the customer before or during the relevant
transaction, subject to applicable law.
If you believe that you have made a duplicate payment or that a payment has been processed
incorrectly, please contact Rajasthan Queens with:
• Name
• Registered email/phone number
• Transaction ID
• Payment date
• Amount paid
• Relevant registration/order details
Rajasthan Queens will review the transaction and take appropriate action.
Refund or cancellation requests should be submitted through the official Rajasthan Queens contact
details published on the website.
Please include the relevant registration, order or transaction information to help us process the
request efficiently.
Rajasthan Queens may update this Refund & Cancellation Policy when required because of changes
to its services, payment systems, events or applicable requirements.
The latest version published on the website will apply to future transactions.
Building Champions. Inspiring Generations.